Payment 

I only accept payment through PayPal.  Etsy is priced in US Dollars and will automatically be converted to your home currency. Please check PayPal for their latest exchange rates.

Shipping

All items will be securely packaged and sent free of charge using Royal Mail First Class Recorded Delivery for the UK and Airmail for the rest of the world. PLEASE NOTE THAT THIS DOES NOT GUARANTEE DELIVERY.

While I endeavour to ship all orders as quickly as possible I do not take responsibility for the mail service, therefore it is advisable to allow plenty of time to receive your order.

Most items are shipped within 24 hours.

I reserve the right to refuse to ship to certain addresses.

Refunds

I try to give as much product information and as clear a picture as possible but I know how important it can be to get the colour and size just right, so in the event that it is not love at first sight, I offer a full refund on items returned in saleable condition within 7 days of purchase. In the interest of hygiene I cannot except earrings for refund.

All returns must be sent by a Recordable method. Sorry, but postage on returns will not refunded. I also request that you send an email to confirm your intention to return an item.

Guarantee

I want you to be completely happy with your purchase and enjoy your shopping experience but I know that sometimes things can just go wrong. If you have a problem please contact me immediately and I will do my best to sort it out.

Privacy

No personal information received by myself or PayPal will be used for any other purpose than to execute your order, and will absolutely not be passed on to any third party.

PLEASE NOTE THAT MY JEWELLERY CONTAINS SMALL COMPONENTS THAT MAY CHOKE OR CAUSE INJURY, IT IS ADVISABLE TO KEEP ALL ITEMS AWAY FROM CHILDREN.